Message to the Family Members and Friends of The Meadow Valley Residents

I'm Joyce Barrett and I am the CEO/Administrator for The Meadow Valley Manor - Joseph's Care Facility. I have the privilege to serve 20 residents living at our facility along with a dedicated team of over 15 employees who are committed to providing exceptional care for your loved ones. I want to give you an update on what we are doing here to protect your loved one and our staff from COVID-19 as we enter these unprecedented times. This pandemic is impacting all of us professionally and personally. We all know the dangers of COVID-19 and are very attentive of the possible impact to our frail elderly. The closure of all long-term care facilities to visitors means that many of you have not seen your loved one for weeks and we acknowledge how difficult that disconnection can be. The only visitor exception we can currently make is for residents who are actively palliative. We understand how important it is for you to share some time with your loved one. For those families who will be contacted to come in, we ask for your support as you will be required to adhere to our strict infection control measures when you arrive.

We have put in place a variety of options for families to connect with residents such as printing and delivering e-mails from family and friends, arranging to visit from the exterior of our building, using social media to post pictures, and we are setting up tablets to face time/video call with families. We have assigned dedicated individuals from recreation to the neighbourhoods to keep residents involved within their house. We are also implementing a mass messaging for families to get information out quickly through recorded messages, texts, and direct phone calls. These calls/messages will be coming the following phone number (506) 6595298 and we will likely be testing this feature in the days to come. We encourage you to reach out to us with your questions and suggestions and concerns and general inquiry main e-mail is barrettallen2019@outlook.com. Our apologies if we can't get to you right away. We have put in place significant measures to stop the spread of this virus from entering our facility. Everyone on our team is giving 110% to ensure they are taking all necessary precautions here and in their personal lives. Everyone is making extraordinary sacrifices to stop the virus. There is good work being done across the sector. There are a number of provincial working groups happening that are setting provincial standards for Long Term Care screening, prioritization, PPE prioritization, and protocols for care. We know that many of you are concerned about our staffing levels. This has been a challenge across the province before COVID-19 but we have taken measures such as sending an open call for potential workers, calling previously retired employees, and trying to help. Everyone is stepping up and and working closely together to provide the best care possible. We continue to work closely with the Department of Health and Wellness, the NB Health Authority, our sector partners and service providers to ensure that we have everything that we need as we face this pandemic.

We ask that you continue to support us by relying on websites for accurate information and that you follow the recommendations by Dr. Tam, to stay at home; to wash your hands frequently; and to practice physical distancing if you need to go to the grocery store or pharmacy.

We appreciate the gestures and kindness being extended and thank you for your cooperation and understanding. We know that we are the family for your loved one when you can't be here. We are honoured to fulfill that role. This pandemic will pass and we will get through it together with your support. As Winston Churchill once said; "Things are not always right because they are hard, but if they are right, one must not mind if they are also hard."

We are doing the right thing, and yes they are hard. We need you now more than ever to stand with us in safeguarding our resident, and greatly appreciate your support and kindness.

MEADOW VALLEY MANOR INC.

Providing Care With Compassion, Maintaining Independence

News And Events

Joseph's Care Home held a live music entertainment to the residents last June 15, 2017. Residents had enjoyed every bit of music they had listened, they sing and dance to the groove...