How do I go about getting my family member or friend into a Care Home?
You’re first step will be to contact Department of Social Development by calling 1-866-441-4340.
They will assign you a case manager who will do a LTC (long term care plan). From there a needs assessment manager will be assigned to your case for preparing a financial assessment. From there you will be provided with a list of care homes to view and make a decision for placement.
It will then be your responsibility to gather all necessary information and documentations needed. You will make the decision on which home your family member/friend will be residing at.
If admission to any of these homes:
~Payment is made on arrival including twelve postdated cheques. If it is fully subsidized, cheques will still be required until home receives finances from Social Development. Payments are due on the 1st of every month.
Private-pay applicants may be admitted in an approved special care home without a full LTC assessment. If they provide the operator with a certificate by a physician as evidence of medical examination prior to admission, and there is evidence of an examination or written assessment indicated that the private -pay applicant has social and personal needs that can be met in a special care home.
Refund Policy
A processing fee of $100 will be charged for cancellations made 30 days or more before the placement. There will be no refunds for cancellations made within 30 days. Refunds will not be provided for clients if they have decided on another placement or other care facility. Notice of cancellation must be made via e-mail within two to three days after acceptance of placement to meadowbank.valley@gmail.com. Full refund will be given. A cancellation acknowledgement will be sent within 3 working days and fees refunded within 10 working days, subject to this Refund Policy. Meadow Valley Manor Inc. offers a non-tangible irrevocable service we do not issue refunds once placement has been accepted. As a customer you are responsible for understanding this refund policy upon accepting any placement either at Joseph's Care Facility or Meadow Valley or services at our web site. However, we realize that exceptional circumstances can take place with regard to extenuating circumstance that will be taken into consideration.